How to Set Up RFX GATEWAY in the ThermoWorks App

Summary: Setting up the RFX GATEWAY requires Bluetooth (for the initial handshake) and a 2.4GHz Wi-Fi network (for the permanent connection). Please verify your phone settings before starting the process to ensure a smooth setup.

Step 1: Pre-Setup Checklist

Before opening the App, ensure your environment is ready.

⚠️ Critical Requirements

• 2.4GHz Wi-Fi: The RFX GATEWAY cannot connect to 5GHz networks. Have your 2.4GHz network name and password ready.
• Bluetooth: Must be ON (used to find the device).
• Location Services: Must be ON (Required by Android/iOS to scan for Bluetooth devices).

• App Version: Update to the latest version of the ThermoWorks App.
• Power: Turn the RFX GATEWAY on and place it right next to your phone for the setup process.

Step 2: Pairing Instructions

1. Open App: Navigate to the Device Dashboard (or tap Menu Devices).
2. Start Setup: Tap the + Device button.
3. Select Model: Choose RFX GATEWAY from the list.
4. Identify Device:
   • The App will scan for nearby units.
   • Select the unit that matches the Device ID printed on the side of your RFX GATEWAY (near the USB-C port).
5. Wi-Fi Handoff:
   • The App will connect via Bluetooth to "hand off" your Wi-Fi credentials.
   • Enter your 2.4GHz Network Name and Password exactly (Case Sensitive!).
     • Note: If using an Open Network (no password), leave the password field blank.

Step 3: Final Configuration

Once connected to Wi-Fi, the App will ask you to configure the hardware:

• Name the Gateway: Give it a unique name (e.g., "Patio Hub").
• Pro-Series Interval: Select how often the wired probe port updates (15, 30, or 60 seconds).
• Alarms: You can set High/Low alarms for the wired probe immediately, or adjust them later in the Channel Settings tab.