Applying a Discount Code After Checkout

If you forgot to apply your ThermoWorks discount code at checkout, don’t worry—We’ll ensure your discount is applied quickly and accurately.

Provide All Necessary Information

1. Order number from your confirmation email
2. Your full name and email address used at checkout
3. The omitted discount or promo code

Receiving Your Retroactive Discount

Once we verify your order and code, the discount will be retroactively applied. You’ll receive a confirmation email showing the adjusted order total and your refund if applicable. 

When to Reach Out

Let us know promptly after your purchase—ideally within 7 days. This allows us to process retroactive discounts more efficiently. 

Conclusion: Support You Can Trust

We're dedicated to quality, innovation, and unmatched customer care. If you missed your discount code at checkout, we'll correct it—guaranteed. Reach out with your order details and we'll provide you with the best possible post-purchase experience.